Pay Off Credit Card Debts

Why is my PayPal money not in my Tune Money Visa debit card yet? Why does Tune Money take so long to fix the system? I am losing out my patience …

I am a credit card debt woman who depends on my online money to pay my expenses, auto and car loan installments, and credit card payments. To be exact, overdue credit card payments.

If you are like me, loaded with credit card debts and rely on online income, you will understand my desperate call now.

It’s funny, isn’t it? Last month, I blogged about how happy I was using Tune Money Visa debit card to withdraw my PayPal money. And this month, I have something to say about Tune Money Visa Debit card.

I didn’t blog about the problem when it happened last week. I waited until today then only I blog it out. If it’s solved in a day or 2, I wouldn’t be interested to blog about it. After all, why frets over tiny technical glitch?

The problem is still not solved yet, so I want to rant a bit.

I withdrew my PayPal money to Tune Money Visa debit card on the 15th. My money normally arrived in 2 or 3 days, meaning which it would be seen on the 17th or the latest 18th.

On the 19th, I gave the Tune Money’s customer care service a call. I was told to fax my PayPal transaction details over and they would submit it to the finance department.

On Monday, 22nd I called to see if they had submitted my complaint. They did. Fine.

On Tuesday, 23rd, I called to check the status of my complaint. I was told that they were waiting for the response from the finance department. In fact, I am not the only one whose money got stuck in their system.

In the afternoon, I saw some CIMB reimbursement fees in my account, meaning which the system was slowly recovering. BUT, where is my PayPal money?

At 10.35 pm, I decided to leave a comment at Tune Money’s CEO Tengku Zafrul’s blog to highlight the issue. I urged that the technical glitch be solved in a day or 2. It would be bad to his company if online shoppers reloaded their online income or cash into their debit cards, but the money was not there.

I don’t know about you. But to me, a credit card debt woman who makes money online to pay my credit card debt, not seeing my online money in my account always causes me to worry to death.

The next thing that pops up after worrying for a few days is the security issue. Questions like, “Has my PayPal withdrawal been hacked half way?”, “Is Tune Money’s security system strong enough to avoid the money being hacked or transferred away?”, … just pop up.

Why Is My PayPal Money Still Not In Tune Money Visa Debit Card Yet! Part 2

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